Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brett Taylor

Brett Taylor

July 24, 2026

5  out of  5
rating by Brett Taylor
"David Palacio Has nothing but exceptional I am very impressed and happy that he was who I got on the phone with best experience in 6 years or so with an agent . Thank you very much and hope you get a raise be cause you definitely earned a customer from Mr David Palacio thank you very much once again"
Profile photo of Jorge Ramos

Jorge Ramos

July 23, 2026

5  out of  5
rating by Jorge Ramos
"Excellent service!! Thank you Isabella Aguirre"
We responded:
"Jorge, thank you for the 5 stars! I'm glad to know you had a positive experience with our office. We're here to make things easy and straightforward for you. Let us know if we can help with anything else!"
Profile photo of Susan Finney Roth

Susan Finney Roth

July 23, 2026

5  out of  5
rating by Susan Finney Roth
"I had a problem with the forms of proof of residence. I’ve been going back & forth with emails & calls. I called Nora Vaden Holmes office and Isabella was able to resolve the issue in under 5 minutes!!! She was very kind and really knows her stuff! I am approaching 70, and I’m really trying manage emails & attachments and all, but I was just overwhelmed. Isabella took care of it all and made it so easy for me to get the information to her. I can’t thank her enough! In the future, if I have any problems, I’m calling THIS OFFICE FIRST! Great job!"
Profile photo of Abdalghani Hamed

Abdalghani Hamed

July 22, 2026

5  out of  5
rating by Abdalghani Hamed
"I needed to set up a new auto insurance policy and was unsure about a few things. David was fantastic knowledgeable, prompt, and professional . He took the time to clearly explain my coverage options and never made me feel rushed . It’s a relief to know my insurance is in the hands of someone so reliable ."
Profile photo of Shelby Jean Thompson (Shelby Jean)

Shelby Jean Thompson (Shelby Jean)

July 22, 2026

5  out of  5
rating by Shelby Jean Thompson (Shelby Jean)
"I am so tickled that I decided to take that call from David today. I was so surprised at how warm, intelligent and gracious he was with my need for a better insurance company. He took his time and explained everything to me step-by-step, making sure I understood everything. Got me a much better deal for my money and help me cancel my old insurance. I’m so glad to get away from that company. Thank you David for answering my prayers and helping me get away from that puffed up overpriced, rip off…."
Profile photo of Jake Shidlofsky

Jake Shidlofsky

July 21, 2026

5  out of  5
rating by Jake Shidlofsky
"Rachel O'Connor was very kind, helpful, and quick to respond. She made getting flood insurance easy. Highly recommend!"
Profile photo of andrew tishim

andrew tishim

July 21, 2026

5  out of  5
rating by andrew tishim
"Great service! Highly recommend!"
Profile photo of Torrance Dosson

Torrance Dosson

July 21, 2026

5  out of  5
rating by Torrance Dosson
"Joe Barnett was so kind and professional ,he took his time to explain every little details we needed to know ,we really appreciate Joe so much God bless him."
Profile photo of Saul Rivera Ruiz

Saul Rivera Ruiz

July 21, 2026

5  out of  5
rating by Saul Rivera Ruiz
"Muy buena. Excelente. Comunicación. Estoy agradecido con David. Por su trabajo muchas bendiciones selos. Recomiendo al 100’/,"
Profile photo of lauren kocic

lauren kocic

July 17, 2026

5  out of  5
rating by lauren kocic
"Rachel was extremely pleasant, helpful, and diligent in helping our family make adjustments to our policy."
Profile photo of Gloria Backsen (Doza)

Gloria Backsen (Doza)

July 17, 2026

5  out of  5
rating by Gloria Backsen (Doza)
"Nellie was so very helpful when I called. She was polite, understanding of my situation and professional…thanks, Nellie!"
We responded:
"Thank you, Gloria! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Johan Ariel Martinez

Johan Ariel Martinez

July 16, 2026

5  out of  5
rating by Johan Ariel Martinez
"Lineydea excelente me ayudó bastante con mi póliza de seguro para mi auto"
Profile photo of Wendy Newlin

Wendy Newlin

July 15, 2026

5  out of  5
rating by Wendy Newlin
"Rachel O’Connor was very knowledgeable. She offered helpful information and answered our questions."
We responded:
"Thank you, Wendy! I'm happy to hear that Nellie was able to assist you with her expertise. Our team is dedicated to providing knowledgeable service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Profile photo of stacy torres

stacy torres

July 15, 2026

5  out of  5
rating by stacy torres
"Switch to State Farm from my old Insurance because David Palacio helped me out so much, saved me money and really cared. Definitely the easiest transition have had with car Insurance to date. Would definitely recommend him for all your Insurance needs."
We responded:
"Thank you, Stacy! I'm happy to hear that David was able to make your switch to State Farm smooth and beneficial. It's great to know you felt cared for and found savings with us. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Shakeera Cox

Shakeera Cox

July 15, 2026

5  out of  5
rating by Shakeera Cox
"I had a great experience today with Ms.Olivia Thompson she helped me from beginning to end made sure she understood my every question took her time with me didn’t get frustrated very great customer service skills I love it!!! I prefer to deal with her anytime I ever have any questions or concerns with my policy from here on out way togo! I really appreciate your help & most of all your patience with me today!!!"
We responded:
"Shakeera, thank you for taking the time to leave us a review! I'm happy to hear that Olivia provided you with such attentive and patient service. It's great to know you felt supported and understood throughout your experience. We're here for you anytime you have questions or concerns. We appreciate your support!"
Profile photo of Cynthia Joseph

Cynthia Joseph

July 13, 2026

5  out of  5
rating by Cynthia Joseph
"David was definitely a great blessing today. He was professional and trustworthy and did all he could to help me."
We responded:
"Cynthia, thank you for taking the time to leave us a review! I'm so happy to hear that David was able to assist you and make a positive impact. We always aim to provide professional and trustworthy service. Let us know if we can help with anything else!"
Profile photo of Lois Mason

Lois Mason

July 10, 2026

5  out of  5
rating by Lois Mason
"Olivia knows her job well and is very friendly and personal and I appreciate it what she did for me today Thanks again Olivia!"
We responded:
"Lois, thank you for taking the time to leave us a review! I'm happy to hear that Olivia was able to assist you so well. We appreciate your feedback and your support. Feel free to reach out if you need anything else!"
Profile photo of Earlene Taylor

Earlene Taylor

July 9, 2026

5  out of  5
rating by Earlene Taylor
"David was a pleasure to work. He was so patient and kind."
We responded:
"Earlene, thank you for taking the time to leave us a review! I'm happy to hear that David provided you with such a positive experience. We strive to offer patient and kind service to everyone. Feel free to reach out if you need anything else!"
Profile photo of Jessica Pierson

Jessica Pierson

July 9, 2026

5  out of  5
rating by Jessica Pierson
"Crista was Very nice, Very helpful, and Always responds back Very quickly. I can only go up to 5 stars here, when she really deserves 10."
We responded:
"Thank you, Jessica! I'm so happy to hear that Crista has been helpful and responsive. We truly appreciate your kind words and support. Feel free to reach out if you need anything else!"
Profile photo of chasity lofton

chasity lofton

July 7, 2026

5  out of  5
rating by chasity lofton
"I have to follow up and say that Katherine is outstanding!! She has always gone above and beyond to meet any of my insurance needs, and she is absolutely the best.

Michelle and Maria are the ABSOLUTE best!!!! They gone above and beyond to meet all my expectations. Truly appreciate the card that was sent during the passing of my father. They have a customer for life in me."
We responded:
"Thanks for the kind words, Chasity! We’re happy to hear Michelle and Maria were able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Louis Dinet

Louis Dinet

July 7, 2026

5  out of  5
rating by Louis Dinet
"He was a good man and I appreciate all what he did to help me with my car insurance and I'

ll give him a five-star rating and I thank him very much"
We responded:
"Thank you, Louis! I'm happy to hear that you appreciated the help with your car insurance. Your support means a lot to us. Let us know if we can help with anything else!"
Profile photo of JM C

JM C

July 7, 2026

5  out of  5
rating by JM C
"Muy amables; explican muy bien y las veces que sean necesarias"
We responded:
"¡Gracias por tu reseña, JM C! Me alegra saber que nuestro equipo fue amable y que las explicaciones fueron claras para ti. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
Profile photo of P Rosenberg

P Rosenberg

July 7, 2026

5  out of  5
rating by P Rosenberg
"Great service on home insurance with Nellie!"
We responded:
"P Rosenberg, thank you for taking the time to leave us a review! I'm happy to hear that Nellie provided you with great service on your home insurance. We strive to make sure our customers have a positive experience. Feel free to reach out if you need anything else!"
Profile photo of Angela Davis

Angela Davis

July 7, 2026

5  out of  5
rating by Angela Davis
"Very Helpful...Very Nice michelle Nora was very nice.\n And she really made my day keep her on your team. She deserved a 5 star."
We responded:
"Thank you for the five-stars, Angela! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Mark Damico

Mark Damico

July 7, 2026

5  out of  5
rating by Mark Damico
"Miss Rachel went above and beyond helping us get our State Farm app set up! She knew precisely what to do and solved our problem easily and quickly! 100% awesome agent!"
We responded:
"Thank you, Mark! I'm really happy to hear that Rachel was able to assist you with setting up the State Farm app so efficiently. We always aim to make things as smooth as possible for our customers. We're always here if you need anything else!"