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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darris Whittine

May 30, 2026

5  out of  5
rating by Darris Whittine
"Perfect Agent"
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Jose Acosta

May 30, 2026

5  out of  5
rating by Jose Acosta
"Yes,I'm very happy for my auto Insurance rates and like to thank you for everything you have done for me. THANK YOU SO MUCH and God bless you always."
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Rhonda Young

May 29, 2026

5  out of  5
rating by Rhonda Young
"Women’s Business Symposium 2026: The staff was extremely friendly and helpful; they greeted me with a smile and sincere hello. I did not receive any services (due to my time restraints) but I did take a business card and I will definitely contact them later for more information regarding Property Insurance."
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Kaitlin Kelley

May 28, 2026

5  out of  5
rating by Kaitlin Kelley
"David Palacio was great to work with. He was thorough, polite, and helped me with a competitive rate. Thank you, David!"
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PARIS LARSON

May 27, 2026

5  out of  5
rating by PARIS LARSON
"Isabella was very helpful and patient."
We responded:
"Paris, thank you for taking the time to leave us a review! I'm happy to hear that Isabella was helpful and patient during your visit. We strive to provide the best service possible. Feel free to reach out if you need anything else!"
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Anthony Schiro

May 26, 2026

5  out of  5
rating by Anthony Schiro
"Very good"
We responded:
"Anthony, thank you for the fantastic rating! We're happy to know you're satisfied with our service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Leslie Brennan

May 26, 2026

5  out of  5
rating by Leslie Brennan
"Michelle helped me today to discuss a possible purchase of a used auto. She is always so helpful and a joy to speak to!"
We responded:
"Thank you, Leslie, for sharing your experience and giving us a great rating! "
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Derek Robinson

May 26, 2026

5  out of  5
rating by Derek Robinson
"First time getting to meet with my new agent and her team. They were great and had lots of patience with me as I asked lots of questions and wanted to review over my current policies and potential new policies. Sarah specifically, sat with me for nearly two hours to help ensure my family was setup properly and we were thinking through everything for the next 10, 20, and even 30years. We looked at auto, home, flood, and term life policies. Highly recommend the Nora Holmes team to any and all! Now my goal is simply to make sure Sarah and the team start drinking good coffee! 😊"
We responded:
"Derek, thank you for taking the time to leave us a review! I'm really happy to hear that you had a positive experience with Sarah and the rest of the team. It's great to know that we could assist you in reviewing your policies and planning for the future. We'll definitely take your coffee suggestion to heart! We're always here if you need anything else."
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Michelle Armbruster

May 22, 2026

5  out of  5
rating by Michelle Armbruster
"Michelle Romero is a definite asset to Nora Vaden’s office. She is always prompt to respond and always friendly and helpful. Michelle recently reviewed our business policies and was able to save us a large sum of money on our workman’s comp. policy. She pays close attention to detail which is what you want from your insurance agent. Thanks Michelle!"
We responded:
"Hi, Michelle! Thank you for the shoutout for Michelle! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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danneel larkin

May 22, 2026

5  out of  5
rating by danneel larkin
"Rachel as always is wonderful. Looks out for our family's needs!!"
We responded:
"Danneel, thank you for taking the time to leave us a review! I'm happy to hear that Rachel continues to look out for your family's needs. We appreciate your support!"
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Fredy Blanco

May 22, 2026

5  out of  5
rating by Fredy Blanco
"Todos siempre me atienden bien Katherine fue muy paciente"
We responded:
"¡Gracias por tu reseña, Fredy! Me alegra saber que Katherine fue paciente y que siempre te atendemos bien. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Melinda Kohorst

May 21, 2026

5  out of  5
rating by Melinda Kohorst
"Rachel is great. She always looks out for us and touches base with us frequently to make sure our coverages are sufficient based on our current situations. She is very knowledgeable and very attentive when we call or email her."
We responded:
"Thank you, Melinda! I'm glad to hear that Rachel is taking such good care of you and keeping your coverage up to date. Her dedication and attentiveness are truly valued in our office. Feel free to reach out if you need anything else!"
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M F

May 20, 2026

5  out of  5
rating by M F
"Best service ever fast thorough and efficient!"
We responded:
"Thank you! I'm happy to hear you found our service fast, thorough, and efficient. We always strive to provide the best experience possible. Let us know if we can help with anything else!"
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David Haas

May 20, 2026

5  out of  5
rating by David Haas
"Ms.Olivia was very knowledgeable and very nice person I would recommend her to all friends and family."
We responded:
"Thank you for your review, David! I'm happy to hear that Ms. Olivia provided you with such knowledgeable and friendly service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Paula Hernandez

May 20, 2026

5  out of  5
rating by Paula Hernandez
"Es una excelente empleada, nos saco de todas las dudas que teniamos y tuvimos un lindo trato mil gracias Katherine Garcia."
We responded:
"¡Gracias por tu reseña, Paula! Me alegra saber que Katherine pudo ayudarte y que tuviste una experiencia agradable con nosotros. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
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Abigail Hayes

May 20, 2026

5  out of  5
rating by Abigail Hayes
"Katherine is great. Super friendly and was extremely helpful."
We responded:
"Thank you, Abigail! I'm glad to hear that Katherine was able to assist you so well. We always aim to provide friendly and helpful service. Feel free to reach out if you need anything else!"
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Ellen Philbrick

May 19, 2026

5  out of  5
rating by Ellen Philbrick
"It took less than five minutes to renew my policy for another year!"
We responded:
"Ellen, thank you for taking the time to leave us a review! I'm happy to hear that renewing your policy was quick and easy. We always aim to make the process as smooth as possible. Let us know if we can help with anything else!"
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John Vollenweider

May 18, 2026

5  out of  5
rating by John Vollenweider
"Just had a question about premium, everything was beautiful !"
We responded:
"John, thank you for taking the time to leave us a review! I'm glad we could help with your premium question and that you had a great experience. We're always here if you have more questions or need assistance. Thanks for choosing us!"
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Timothy Turner

May 18, 2026

5  out of  5
rating by Timothy Turner
"Thanks to David for making sure I was satisfied with my new car insurance quote. It has been an journey finding reasonably priced insurance and he made sure I was OK with all options before making a decision."
We responded:
"Timothy, thank you for taking the time to leave us a review! I'm happy to hear that David was able to assist you in finding a car insurance quote that works for you. It's important to us that you feel comfortable with your options. We're always here if you need anything else!"
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mark hebert

May 18, 2026

5  out of  5
rating by mark hebert
"Fast friendly service by Rachel"
We responded:
"Thank you, Mark! I'm glad to hear that Rachel provided you with fast and friendly service. We strive to make every experience a positive one. Let us know if we can help with anything else!"
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Kathy Clifton

May 14, 2026

5  out of  5
rating by Kathy Clifton
"Nellie, in Nora Holmes’s office, was extremely helpful with my homeowners insurance!"
We responded:
"Kathy, we are delighted to hear about your positive experience with Patsy! We are thrilled that she was knowledgeable, thorough, and pleasant in assisting you with updating your insurance coverage. Our team works diligently to provide exceptional service, and we appreciate your kind words. Thank you for choosing us to help protect what matters most to you. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Alison Rousseau

May 14, 2026

5  out of  5
rating by Alison Rousseau
"My question was answered and my payment was captured quickly! Great service!!"
We responded:
"Alison, thank you for taking the time to leave us a review! I'm happy to hear that your question was answered and your payment was processed quickly. We strive to provide great service to everyone who walks through our doors. Feel free to reach out if you need anything else!"
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anny duhduh

May 11, 2026

5  out of  5
rating by anny duhduh
"I cannot say enough wonderful things about the customer service I received from my representative at State Farm. After dealing with an extremely stressful and frustrating experience with another insurance company, he completely turned my day around. From the very beginning, he treated me with genuine kindness, patience, and professionalism. He truly listened to my concerns and worked tirelessly to help me find the best possible coverage that would fit within my budget as a low-income mother. I never once felt pressured or overlooked — instead, I felt valued, respected, and cared for throughout the entire process. Not only was his customer service absolutely exceptional, but the rate he was able to secure for me was beyond anything I expected. It is rare to come across someone in sales who is so compassionate, understanding, and dedicated to helping people rather than simply making a sale. I am incredibly grateful for his hard work, honesty, and dedication. This was hands-down one of the best customer service experiences I have ever had, and I truly appreciate everything he did for me. Thank you for going above and beyond — it meant more than words can express."
We responded:
"Thank you so much, Anny, for sharing your experience! I'm really happy to hear that our representative was able to turn your day around and provide the support you needed. It's our goal to make sure every customer feels valued and respected, and I'm glad we could achieve that for you. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!"
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Pam Ledet

May 7, 2026

5  out of  5
rating by Pam Ledet
"Emily very kindly assisted me with a payment All of Nora Vaden Holmes’ agents are superior"
We responded:
"Thank you, Pam! I'm happy to hear that Emily was able to assist you with your payment. Our team takes pride in providing excellent service, and it's wonderful to know you feel supported by our agents. If there's anything else you need, feel free to reach out!"
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J Hernandez Barber

May 5, 2026

5  out of  5
rating by J Hernandez Barber
"Exelente antencion"
We responded:
"¡Gracias, J Hernandez Barber! Me alegra que hayas recibido una excelente atención. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"