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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raychelle Black

November 21, 2025

5  out of  5
rating by Raychelle Black
"This agent and team are amazing to work with! They always go above and beyond. I highly recommend them for all insurance needs!"
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G

November 21, 2025

5  out of  5
rating by G
"Blake is amazing bye"
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Susan Klein

November 21, 2025

5  out of  5
rating by Susan Klein
"Michelle was very professional & knowledable."
We responded:
"Susan, thank you for the five stars! We appreciate you!"
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Lonnie Chalaire

November 20, 2025

5  out of  5
rating by Lonnie Chalaire
"Sarah was very helpful. Highly recommend working with her for any insurance needs"
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Jay Polk

November 20, 2025

5  out of  5
rating by Jay Polk
"Isabella Aguirre was super helpful and made everything very easy! She was very pleasant to talk to and easy to understand. She walked me through autopay setup in just a few minutes. I would be happy to speak with her at anytime in the future, should I need any assistance with anything!"
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Richard Houidobre

November 20, 2025

5  out of  5
rating by Richard Houidobre
"Worked with Shelly Melton on my flood insurance. Nothing major, they were just ensuring I was paid up so no lapse in coverage. Shelly made the whole process effortless and ensured I had copies of everything I needed. And saved me from having to dig through my mail stack looking for the letter from FEMA."
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Don Helms Don

November 20, 2025

5  out of  5
rating by Don Helms Don
"Outstanding service. Isabella Aguirre took my payment over tbe phone and emailed me a receipt. All completed in under 5 min. I'm good for another 6 months."
We responded:
"Don, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."
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Cathy Office

November 19, 2025

5  out of  5
rating by Cathy Office
"Needed copy of FEMA declaration page. Emily got it to me right away"
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Joseph Wunstell

November 19, 2025

5  out of  5
rating by Joseph Wunstell
"Isabella Aguirre was very nice and helpful. She answered my questions and was very respectful and polite."
We responded:
"Thank you, Joseph, for the 5-star rating! We're happy you had a positive experience with our office. If you need any further assistance, please don't hesitate to reach out. - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Vicki Boudreaux

November 19, 2025

5  out of  5
rating by Vicki Boudreaux
"I spoke to Nellie today to request some changes to my policies. She was very helpful and efficient. A+ service. Thank you!"
We responded:
"Vicki, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Angel Rivera

November 17, 2025

5  out of  5
rating by Angel Rivera
"Katherine and Lineyda gave me the best customer service i ever experience, professional and respectful. Thank you so much!"
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Willie Butler

November 17, 2025

5  out of  5
rating by Willie Butler
"I had a great experience switching to State Farm. Mrs. Lineyda helped me bundle and save a lot of money."
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ernest robinson

November 14, 2025

5  out of  5
rating by ernest robinson
"To whom it may concern I just love the way ms. Emily kept working with me over the weeks that I have been trying to get my business in order Ms. Maria was more of a mother or big sister figure in this process of me switching from one insurance company to another and assisting me in getting my business in order I feel I am on the right road now and Ms. Maria made feel very comfortable to make the switch I would say thank you State Farm but it was all Ms. Maria the world need more workers like Maria Gomez"
We responded:
"Thank you, Ernest, for sharing your experience! I'm delighted to hear how Maria made such a positive impact on your transition. Her dedication and supportive nature truly shine through in your words. If you need any further assistance, feel free to reach out to our office. We're here to help!"
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Amanda Gonzalez

November 13, 2025

5  out of  5
rating by Amanda Gonzalez
"Thanks to Cristia for working hard to get me set up with affordable insurance. She was a pleasure to work with!"
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Aerielle Franklin

November 12, 2025

5  out of  5
rating by Aerielle Franklin
"If anyone is looking for help with any kind of insurance, please reach out to Blake Bufkin. He was so patient with me, helped with every question I had, he is very experienced. I recommend him 100%. Great service"
We responded:
"Thank you, Aerielle, for your wonderful feedback! I'm delighted to hear that Blake provided such excellent service and was able to assist you with all your questions. We truly appreciate your recommendation. If you need anything else, feel free to reach out!"
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Denise DeBlanc

November 11, 2025

5  out of  5
rating by Denise DeBlanc
"Katherine did a fabulous job helping me and very quickly and prompt"
We responded:
"Thank you, Denise! I'm happy to hear that Katherine provided you with such prompt and fabulous assistance. Our team is dedicated to delivering excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
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Leslie Blanchard

November 11, 2025

5  out of  5
rating by Leslie Blanchard
"Olivia was absolutely amazing! I originally reached out for property insurance, and she helped me with auto insurance as well. I have been struggling to find the best auto insurance for my car and Olivia was amazing. She helped me feel at ease with my situation, and we talked about history which is my favorite genre. If you're looking for insurance and to work with a great agent, ask for Ms. Olivia!!!"
We responded:
"Thank you, Leslie! I'm so happy to hear about your positive experience with Olivia. It's wonderful that she could assist you with both property and auto insurance while making the process comfortable and enjoyable. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Mirian Mejia

November 11, 2025

5  out of  5
rating by Mirian Mejia
"Katherine me dio un excelente servivio"
We responded:
"¡Gracias, Mirian! Me alegra saber que Katherine te brindó un excelente servicio. Estamos comprometidos a ofrecer siempre lo mejor a nuestros clientes. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Andrew Taylor

November 10, 2025

5  out of  5
rating by Andrew Taylor
"Today I received excellent service from a lady named Isabella Aguirre. I was having trouble receiving an updated insurance card and she persisted until we got the problem fixed. She is one of the reasons I stay with this company and I appreciate her willingness to go beyond and help out."
We responded:
"Andrew, we are delighted to hear about your positive experiences with Michelle at our office. Providing immediate attention, handling issues proficiently, and answering questions adequately are all top priorities for us. Michelle and the team work hard to ensure our customers receive excellent service. Thank you for taking the time to share your feedback! - Nora Vaden Holmes - State Farm Insurance Agent, Metairie, LA"
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Robert Duhon

November 9, 2025

5  out of  5
rating by Robert Duhon
"I had been with GEICO for years, but decided it was time to shop around. I was assisted by Katherine, who was AWESOME! Not only was she incredibly knowledgeable, but through her efforts, I’m literally paying around $100/mo less with State Farm. Katherine got me set up with not only a better policy, but renters insurance was also included and I am STILL paying less than I was with GEICO. 10/10 experience. If you go to Nora Holmes’s State Farm agency, make sure you ask for Katherine!"
We responded:
"Thank you, Robert, for sharing your experience! I'm delighted to hear that Katherine was able to assist you so effectively and help you save money while getting a better policy. Your satisfaction is our priority, and it's wonderful to know you're happy with the service. If you ever need anything else, feel free to reach out!"
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Sue Giobetti

November 6, 2025

5  out of  5
rating by Sue Giobetti
"Rachel"
We responded:
"Thank you, Sue! I'm happy to know that Rachel provided you with a great experience. Our team is dedicated to offering exceptional service, and your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Darryl Eggerson

November 5, 2025

5  out of  5
rating by Darryl Eggerson
"Great"
We responded:
"Thank you, Darryl! I'm happy you had a great experience with us. If you ever need anything else, feel free to reach out!"
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Brenda Hagan

November 4, 2025

5  out of  5
rating by Brenda Hagan
"Pleasant and efficient service."
We responded:
"Brenda, thank you for trusting our agency with your insurance needs."
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Larry Garcia

November 4, 2025

4  out of  5
rating by Larry Garcia
"Good to have co. Like these!"
We responded:
"Larry, thank you for your feedback! I'm glad to know you appreciate having us around. If there's anything more we can do for you, just let us know!"
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Metin Akkaya

November 3, 2025

5  out of  5
rating by Metin Akkaya
"Katherine was so helpful with changes that had to occur with my policies. She made sure she had taken care of all my issues and is calling me back to follow thru with me."
We responded:
"Thank you, Metin! I'm happy to hear that Katherine was able to assist you with your policy changes and ensure everything was addressed. Our team is committed to providing excellent service, and it's great to know Katherine is following up with you. If you need anything else, feel free to reach out!"